Case study · Concept

Client portal with booking handoff

What was the business problem?

Clients emailed to book, change, or upload documents. Staff spent hours on thread-chasing instead of delivery work.

What changed after the solution?

Clients log in, book or request changes, and upload files in one flow. Staff get structured requests instead of inbox archaeology.

How the solution was approached

The portal was kept small and dependable: auth, booking rules, and notifications tied to how the business already worked.